Shipping Policy
Last Updated: November 4, 2026
This Shipping Policy applies to orders placed through www.stampcarts.com.
1. Shipping Destinations
We ship to eligible addresses in the United States.
Shipping availability and destination restrictions are displayed at checkout. If we discover after payment that an address cannot be served, we will contact you and refund the affected unfulfilled order.
2. Shipping Charges
Standard shipping is free when your merchandise subtotal is over US$49.99 after discounts, excluding taxes and shipping charges.
For orders of US$49.99 or less, the applicable shipping fee is displayed before payment.
Any separately offered shipping service and its charge will also be disclosed before selection and payment.
3. Processing and Delivery Estimates
| Stage | Estimated Time |
|---|---|
| Order processing | 2–3 calendar days |
| Transit after dispatch | 10–12 calendar days |
| Total delivery time | 12–15 calendar days |
These estimates begin after successful payment and receipt of complete order information. Calendar days include weekends and public holidays.
If missing information or a payment issue prevents processing, we will contact you.
Delivery estimates are not guaranteed dates. Carrier disruption, weather, holidays, and customs procedures where applicable may affect delivery.
4. Shipment Information
We will send available shipment information to the email address provided with your order.
Where tracking is available, we will provide the tracking details. Carrier updates may take time to appear after dispatch.
If an order is split into multiple packages, we will provide the available shipment information. We will not charge additional shipping for a split initiated by us without your agreement.
5. Shipment Origin and Import Arrangements
Delivery to a U.S. address does not itself mean that a product ships from a U.S. warehouse.
Any applicable shipment-origin information and customer responsibility for import charges will be disclosed before purchase. We will not impose undisclosed additional charges after checkout.
6. Delayed Dispatch
If we cannot ship within the stated processing period, we will notify you promptly, provide a revised estimate, and explain your option to cancel the unshipped order for a full refund.
We will obtain your agreement to a delay where required. If required consent is not obtained or we cannot fulfill the order, we will cancel and refund it in accordance with applicable law.
Refunds for unshipped cancellations are not subject to a return-inspection waiting period.
7. Late or Missing Packages
If the estimated delivery period has passed, email Serve@stampcarts.com with your order number.
We will investigate with the carrier and communicate relevant updates.
If tracking shows delivery but you cannot find the package, check the delivery address, household members, reception desk, and nearby delivery locations, then contact us.
A tracking status does not prevent you from reporting nonreceipt. If a shipment is confirmed lost or misdelivered before delivery to the agreed address, we will arrange an appropriate replacement or refund.
Cases involving theft after actual delivery will be assessed using the available evidence and applicable law.
8. Incorrect or Incomplete Addresses
Please provide a complete and accurate shipping address.
If you identify an error, contact us immediately. We will try to correct the address before dispatch, but changes may not be possible after shipment.
If an address error supplied by you causes a return or redelivery, we will explain the available options and any reasonable, actual additional shipping costs before arranging another shipment.
We remain responsible for errors caused by us. An address issue does not automatically result in forfeiture of your entire payment.
9. Customer-Requested Redirection
If you independently ask a carrier to redirect or change a delivery after dispatch, this may affect delivery and available carrier remedies.
Contact us if a redirected package is missing or damaged so we can help investigate. Responsibility will be assessed according to the circumstances and applicable law.
10. Contact
Email: Serve@stampcarts.com
Website: https://www.stampcarts.com
Customer Service Hours:
Monday–Sunday, 8:00 AM–5:00 PM U.S. Eastern Time.